FAQ

Frequently Asked Questions (FAQ)

What is an Expert Advisor?
 
Expert Advisors (EAs) are programs that allow you to automate fully both analyzing and trading processes. Expert Advisors can relieve you from the routine of analyzing financial markets and performing trades.
 
What is an Indicator?
 
Forex indicators are used to identify and create patterns in the marketplace. The Forex market is volatile and by taking and manipulating the basic data, it is possible to create certain trading scenarios which can be profitable for you. There are thousands of specific Forex indicators broadly categorized as: trend indicators, volatility indicators, momentum indicators, volume indicators and cycle indicators.
 
What is a Forex Trading System?
 
Forex trading system is the subsystem of the forex trading plan which controls when and at which price you open and close your trades. A trading system operates on the signals generated by technical analysis and/or fundamental analysis. The signals are processed to determine if the trader should buy or sell a particular currency pair or should close the existing position(s). Any currency trading system prevents information overload by filtering the universe of technical and/or fundamental signals in such a way that only the most reliable (successful in the past) signals or signal combinations are acted upon.
 
Are the products Stand-Alone products?
 
No, in most cases you need a trading terminal to run these products. In Forex, Metatrader is one of the most common trading terminals. It is available for free. Just visit http://www.metaquotes.net.
 
What payments do you accept?
 
Currently we accept PayPal, Skrill ()Moneybookers), OKPAY and Major Credit & Debit Cards via PayPal Secured Gateway.
 
Do I need any further software?
 
All products are zipped (ZIP). You will need an extracting software such as Winzip (http://www.winzip.com) or 7-Zip (http://www.7-zip.org) to unpack your purchase from the ZIP folder that it will arrive in. To read e-books or manuals you will need Acrobat Reader which can be obtained from http://www.adobe.com.
 
What will I get if I buy a product?
 
Forexestore.com sells mainly Expert Advisors, Indicators, Forex E-books, Forex Courses and Trading Systems. Each item is zipped on contains the files as mentioned in the product description. The products are for educational use only. If you like to run them on live accounts we recommend you to buy an official license!
 
Is there any difference between educated and original products?
 
No, there is no difference. Educated and original products work with the same algorithms.
 
When will I get the product?
 
Forexestore.com offers you an instant download. You can download the product immediately after your payment.
 
How often can I download the product?
 
You can download the product up to 10 times before the download link expires.
 
Does the software work on my trading account?

Yes, each item was tested on demo and live account before. There are no account or time limitations. You can all products on unlimited accounts.
 
Do I need to activate/register the software?
 
No, you do need to activate or register the software. Please remember that Forex E Store provides software for educational use only. If you like to trade it on a live account, please buy the full version?
 
Are the products virus-free?
 
Yes, each product is free of viruses and Trojans. We will check each item with the newest version of Kaspersky Internet Security.
 
Do I get support by the vendor?
 
If you have any questions or if you need support please contact contact@forexestore.com. We will happy to assist you. There is no support by the vendor.
 
Do I get updates after I purchased the software?
 
Unfortunately, we cannot supply you with free updates.
 
My product is not performing as seen on other back- and forward-tests. What do I have to do?
 
The performance of an expert advisor or indicator is dependent from several factors like broker’s data feed or your internet connection. We recommend to test several different brokers an use a fast virtual private server (VPS). Please understand that we cannot give you a refund because we guarantee the performance of a product.
 
My product does not work. What can I do?
 
Please contact contact@forexestore.com. We will be happy to assist you solving your problems. If a problem cannot be solved we will offer you a refund.
 
Unbeatable Low Price Guarantee – what does that mean?
 
Forexestore.com offers you a low price guarantee. If you can buy any product for a cheaper price elsewhere we will beat that price with additional 10%!
 
Do you have any further questions?
 
Please do not hesitate to contact us!

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